Scams Dispute Specialist – Hybrid Work, Flexible Leave (Sydney)

Scams Dispute Specialist – Hybrid Work, Flexible Leave (Sydney)

01 Nov
|
AFCA
|
Sydney

01 Nov

AFCA

Sydney

AFCA is seeking a Dispute Resolution Specialist to investigate and resolve scam complaints under the Scams Prevention Framework. You will reconstruct the scam, assess entity conduct against SPF obligations, and reach fair outcomes through negotiation, conciliation or preliminary assessments.

You will manage a wide-ranging caseload with trauma-informed, plain‑English engagement, keeping consumers informed and escalating where needed. Hybrid work options are available.

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📌 Scams Dispute Specialist – Hybrid Work, Flexible Leave (Sydney)
🏢 AFCA
📍 Sydney

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