National Disability Insurance Agency – Deakin ACT

Currently, there are around 5.5 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 717,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.?

Our participants, Our people, Our purpose

Currently, there are around 5.5 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 717,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.?

A new role awaits

The Technology Services Division has an APS6 Power Platform Administrator vacancy within the Agency Technology Services Branch.

The Agency Technology Services Branch supports all ICT systems and infrastructure including the primary business applications such as SAP CRM and Salesforce CRM.

End User Computing is an exciting directorate to be part of. The Power Platform Services team's mission is to enable the safe, governed and effective use of Microsoft Power Platform technologies across the Agency. We support innovation by empowering business areas to automate processes, build solutions and improve services through low-code technologies while maintaining strong governance, security and compliance practices.

Our culture is built on collaboration, continuous improvement and knowledge sharing. We work together to solve complex challenges and deliver outcomes that support the Agency's purpose of building a world‑leading National Disability Insurance Scheme.

Where you can add value

As the APS6 Power Platform Administrator, you will combine technical expertise with day-to-day team leadership to oversee the administration, governance and support of Microsoft Power Platform services.

In this role, you will lead one of three specialist teams, each responsible for supporting a core Power Platform product: Power Apps, Power Automate or Copilot Studio. You will play a critical role in enabling safe, secure and effective low‑code development across the Agency while maintaining governance and compliance standards.

Duties include:

- Leading day-to-day team operations, setting priorities, allocating work and coaching team members to deliver reliable, responsive platform services.
- Leading the administration, configuration and management of Power Platform services within your team’s remit.




- Providing expert technical advice and advanced troubleshooting support to makers, business users and stakeholders, and acting as an escalation point for complex platform issues.
- Supporting governance controls including environment strategies, data loss prevention policies, security roles and connector management.
- Collaborating with technical teams to integrate Power Platform solutions with Microsoft 365 and Agency systems.
- Identifying opportunities for automation, optimisation and service improvement.
- Monitoring service health, licensing, platform capacity and compliance.
- Coordinating with Microsoft and service providers to resolve escalated incidents.
- Leading projects relating to platform governance, system integrations, low‑code technologies and business process improvement.
- Developing standards, guidance materials and support processes that promote safe and effective use of Power Platform technologies.

Enough about us, let’s talk about you

You are an outcome-focused ICT professional who combines technical expertise with a practical, supportive approach to team leadership. You have experience administering Microsoft Power Platform services and can guide a technical team to deliver reliable services and continuous improvement.

You build productive relationships with technical specialists and business stakeholders, explain technical concepts clearly and use sound judgement to resolve problems and manage competing priorities. You understand how to enable innovation while maintaining appropriate security, privacy and governance controls.

Skills

- Strong leadership and team development capability.
- Sound judgement and problem‑solving skills in complex technical environments.
- Ability to communicate technical concepts to diverse audiences.
- Robust stakeholder engagement and relationship management skills.
- Ability to balance governance, security and business outcomes.

Knowledge

- Microsoft Power Platform administration and governance.
- Microsoft 365 services and integration capabilities.
- Cyber security, privacy and compliance requirements for cloud platforms.
- ITIL and contemporary service management practices.
- Emerging low‑code technologies and industry trends.

Experience & Qualifications

- Experience leading technical teams in a complex ICT environment.
- Experience administering Microsoft Power Platform services in an enterprise environment, with specialist expertise in Power Apps, Power Automate or Copilot Studio.
- A Negative Vetting Level 1 (NV1) security clearance issued by the Australian Government Security Vetting Agency, or the ability to obtain and maintain one.
- Experience supporting governance, security and compliance activities.
- Experience working in, or supporting, an Australian Government ICT environment (desirable).
- Relevant Microsoft, ITIL, project delivery or service management certifications (highly desirable).

Your NDIA Experience

We work as one team. We are accepting, diverse and driven.



We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

- You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
- Access to higher superannuation and above market leave entitlements
- Competitive remuneration and working conditions that support a positive work life balance
- Access to ongoing professional development and learning

While this role is ideally performed from VIC - Geelong, NSW – Newcastle, WA - Perth, ACT - Deakin, QLD - Brisbane, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship and Australian Government Security Vetting Agency (NV1) security clearance to obtain and maintain.

Applications for this role close on Sunday, 15th November 2026 at 11:30 PM AEDT

If you have any questions, please contact Kylie Parker on ************@ndis.gov.au / 1***

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact NDIA Recruitment Team on ***********@ndis.gov.au

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

The health and safety of workers, Participants and other visitors in our offices is our highest priority. Some roles within the National Disability Insurance Agency are covered by government Health Orders or Directives that require mandatory vaccinations.

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📌 Power Platform Administrator (Canberra)
🏢 National Disability Insurance Agency
📍 Canberra