Territory Manager - Retail and Commercial

Own a diverse North Queensland territory combining retail account management, commercial business development and specification sales.

Karndean Designflooring is looking for an experienced and commercially driven Territory Manager to grow our business across North Queensland.

Ideally based in Townsville, this is a broad, autonomous territory role offering the opportunity to work across two distinct but connected markets.

On the retail side, you’ll manage a portfolio of approximately 50 retail accounts across the North Queensland territory, extending north to Cairns and south to Rockhampton. You’ll build robust partnerships with retail flooring customers and identify opportunities to grow their business with Karndean.

On the commercial side, you’ll develop opportunities across the wider project market, building relationships with architects and designers, flooring contractors, end users, builders, developers and other commercial stakeholders.

If you enjoy getting out into the market, building genuine business relationships and turning opportunities into results, this role offers plenty of scope to make the territory your own.

What you’ll be doing

Grow our retail business

- Manage and develop a portfolio of approximately 50 retail accounts from Cairns in the north to Rockhampton in the south.

- Build trusted relationships with business owners, store managers and sales teams.

- Use customer, sales and market insights to identify opportunities and have meaningful commercial conversations.

- Develop territory and account plans that drive sustainable sales growth.





- Identify new retail opportunities and strengthen Karndean’s position with existing customers.

- Provide product knowledge, training and support that helps our customers succeed.

Build our commercial presence

- Develop a healthy pipeline of commercial opportunities across North Queensland.

- Build and nurture relationships with architects and designers, flooring contractors, end users, builders, developers and other project stakeholders.

- Identify and pursue new projects and business opportunities.

- Grow specifications and help protect Karndean specifications through the project and value-management process.

- Develop proposals, presentations and solutions that demonstrate the value Karndean can bring to commercial projects.

- Keep close to market activity, competitor movements and emerging opportunities.

- Work collaboratively with the wider Commercial Sales team on opportunities that extend beyond the region.

What we’re looking for

You’ll be someone who enjoys both managing established customer relationships and creating new business.

Ideally, you’ll bring:

- Proven experience in territory management, account management or B2B sales.

- Experience in flooring, building products, interiors, construction or a related industry.

- Strong commercial instincts and the confidence to identify and convert opportunities.





- Excellent relationship-building and communication skills across a diverse customer base.

- The ability to work autonomously and manage a geographically dispersed territory.

- Strong organisation, planning and follow-through.

- Confidence using data, CRM and digital tools to manage your territory and pipeline.

- A proactive, practical approach and genuine drive to grow a market.

- A current Australian driver’s licence.

This is a genuine regional role

North Queensland is a large territory and regional travel is a significant part of the role, with travel and up to 50% time away from home. There are also approx. 2-3 trips to Darwin each year.

We want candidates to understand that upfront. For the right person, it means variety, independence and the opportunity to develop strong customer relationships across an important regional market.

What's on offer

- Attractive remuneration package for the successful candidate.

- Fully maintained Toyota Kluger Hybrid.

- All tools of trade provided.

- Home-based territory role, ideally based in Townsville.

About Karndean

At Karndean Designflooring, we put the customer and consumer at the centre of what we do. Our culture is built around four core values: People Matter, Positive Energy, Pioneering Spirit and Deliver the Promise.

We’re looking for someone who will bring those values to life in the way they work with customers, colleagues and the wider North Queensland market.

If you’re a relationship builder and business developer who enjoys autonomy, variety and the challenge of growing a regional market, we’d like to hear from you

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📌 Territory Manager - Retail and Commercial (Townsville)
🏢 Karndean Designflooring
📍 Townsville