CSC Commonwealth Superannuation Corporation in Canberra is seeking a Team Leader, Customer Care to provide operational leadership to the Internal Dispute Resolution function. You will lead a team handling complex complaints, ensuring fair, evidence-based outcomes while meeting regulatory standards and CSC policies.
You will oversee workflows, performance, and escalation of sensitive matters, driving continuous improvement through insights and cross-functional collaboration across CSC.
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📌 Customer Care Team Leader — Remote/Hybrid (Canberra)
🏢 CSC Commonwealth Superannuation
📍 Canberra
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