Department of Customer Service in NSW seeks a motivated Customer Resolution Officer to investigate and resolve complaints and enquiries. You will work across the Consumer Affairs branch to ensure fair, timely outcomes and high customer satisfaction in a rapid-paced environment.
The role emphasizes problem-solving, stakeholder engagement, and applying relevant laws and policies while coaching junior staff and maintaining thorough case records. Hybrid work is available across NSW.
#J-18808-Ljbffr
📌 Customer Resolution Specialist - Hybrid (NSW) (New South Wales)
🏢 Department of Customer Service
📍 New South Wales
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.