You will be the engine room of a change team on an Australian Government technology or transformation program, turning change strategy into impact assessments, readiness data, communications and adoption reporting.
Key responsibilities
Prepare and maintain change-impact assessments and change registers
Run stakeholder analysis and deliver the stakeholder engagement and communications plan
Prepare sponsor and leadership messaging and engage operational leaders and frontline employees
Run readiness surveys, analyse the results and report on resistance and change fatigue
Coordinate change activities and the change calendar across the program, and adjust communications from feedback
Track and report adoption measures and support the transition into business as usual
About you
Australian citizenship and an active Australian Government security clearance (Baseline, NV1 or NV2)
Available to work on a hybrid set up in Canberra
Change analyst, coordinator or communications and engagement experience on an Australian Government program
Personal delivery of change-impact assessments, stakeholder analysis, readiness assessments and communications
Experience supporting technology change such as AI, ServiceNow, ERP, cloud, cyber or digital transformation
Experience engaging SES sponsors, operational leaders and frontline employees
Working knowledge of Prosci / ADKAR, APMG, Agile Change or an equivalent methodology
Familiarity with the APS Change Framework
Experience measuring communications reach, understanding and adoption
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📌 Change Communications Lead (Canberra)
🏢 RGP
📍 Canberra