Lead, Scams Dispute Resolution & Consumer Protection (Melbourne)

Lead, Scams Dispute Resolution & Consumer Protection (Melbourne)

01 Nov
|
AFCA
|
Melbourne

01 Nov

AFCA

Melbourne

AFCA is seeking a Manager, Dispute Resolution, Scams to lead a team handling complex scam complaints and help shape consumer protection in Australia. This role blends leadership, investigation and dispute resolution expertise to deliver fair outcomes for consumers affected by scams.

The role is hybrid, with three days in the Melbourne office. You will coach dispute resolution specialists, allocate cases, monitor progress and ensure high-quality assessments and communications while advancing the

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📌 Lead, Scams Dispute Resolution & Consumer Protection (Melbourne)
🏢 AFCA
📍 Melbourne

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