ReadyTech is seeking a Support Officer in Launceston to be the first point of contact for clients, delivering high-quality service. You will handle inquiries, resolve issues, and nurture robust relationships while using Zendesk for ticketing and knowledge base maintenance.
Key responsibilities include providing friendly first-level support, preparing customised data reports, and offering technical guidance on ReadyTech products.
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📌 Client Support & Data Reporting Specialist (Launceston)
🏢 Hotel Federal
📍 Launceston
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