Inbound Sales Representative (Sydney) - January 2027 Start

Inbound Sales Representative (Sydney)
About Fresha

Fresha is the leading AI-powered operating system for the global beauty and wellness industry, giving businesses everything they need to run smarter, grow faster and build stronger client relationships.

In May 2026, Fresha secured an $80M growth investment from KKR at a valuation of $1B, officially reaching unicorn status and bringing total funding raised to $285M. Already profitable, Fresha is using this investment to accelerate global expansion and drive the next generation of AI and product innovation.

Today, Fresha operates at global scale, with offices across Europe, North America, the Middle East and Asia Pacific. Our platform is trusted by 130,000+ beauty and wellness businesses across 120 countries, with more than 1.5 billion appointments booked to date.

Our mission is simple: help beauty and wellness businesses grow by giving them the technology they need to attract clients, manage their operations and run their business in one place.

We’re continuing to scale rapidly across markets, teams and products, making this an exciting time to join us.

Role Overview

We're looking for an Inbound Sales Representative to join our Commercial team in Sydney, working from our Kent Street office, very close to Town Hall and Wynyard stations.

Unlike our Business Development roles, this isn't a cold-calling or outbound prospecting position . You'll work with inbound leads from salons, spas, barbershops and other beauty and wellness businesses that have already enquired about Fresha and want to understand more about our platform.

Your job is to turn that interest into new Fresha customers. You'll take ownership of inbound opportunities from the first conversation through to close, understanding what each business needs, demonstrating the Fresha platform,



handling questions and objections and helping them understand how Fresha can support their business.

We’re hiring now for a January start.

If you’re looking to secure your next role before the year wraps up, this is a great opportunity to get ahead. While many companies slow down hiring over the summer period and pick things back up in February, Fresha is continuing to interview and hire now.

That means you can head into the recent year with your next role already secured, ready to join us in January.

What You'll Do

- Convert inbound leads: Quickly engage qualified businesses that have already expressed an interest in Fresha and consistently work towards your conversion and sales targets.

- Understand their business: Run discovery conversations to understand each prospective customer's current setup, challenges, goals and what they're looking for from Fresha.

- Demonstrate Fresha: Deliver engaging product demonstrations that show prospective customers how Fresha works and connect the right products and features to their needs.

- Own the sales cycle: Manage your opportunities from initial inbound enquiry through discovery, demonstration, objection handling, follow-up and close.

- Manage your pipeline: Maintain consistent and timely follow-up across your opportunities, keeping accurate records of conversations, activity and next steps in our CRM.

- Work cross-functionally: Partner with colleagues across Fresha to create a smooth experience for new customers and share feedback that helps us continually improve how we sell.

What We're Looking For

- At least 1 year of sales experience , with evidence of working towards and achieving sales or commercial targets.

- Strong communication skills and the confidence to speak with business owners, understand what they need and clearly explain how a product or service can help them.

- A commercial mindset, with the ability to move beyond answering questions and confidently guide prospective customers towards a decision.

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📌 Inbound Sales Representative (Sydney) - January 2027 Start
🏢 Fresha
📍 Sydney