Green Loo is seeking an organised, proactive and hands-on Office Manager to lead a small, close-knit office team. This role will directly supervise a team of currently 2 staff members, while remaining actively involved in daily operations. The successful candidate will take ownership of office operations, ensuring the team works efficiently, independently, and effectively.

Key responsibilities

- Manage daily office operations, ensuring efficiency, productivity and smooth workflow
- Supervise a team of currently 2 team members, including workload allocation, training and staff development
- Remain hands-on with daily office tasks while supervising overall operation
- Handle customer complaints, troubleshoot issues and ensure timely and professional resolutions
- Liaise with the warehouse team regarding stock levels, order fulfilment, freight and other operational requirements
- Develop and improve office procedures and processes to ensure accuracy, efficiency, quality control and customer satisfaction
- Assist the CEO with reporting, quality assurance and operational projects, while independently managing day-to-day office and staff

About you





- 2+ year of experience in office management or a similar supervisory role
- Proven leadership and team management capability
- Hands-on, proactive approach with a strong sense of ownership and accountability
- Strong customer service experience, including handling complaints and resolving issues
- Excellent communication, organisation and problem-solving skills
- Confident using office software and business management systems
- Ability to prioritise tasks, manage competing deadlines and work independently
- Solid attention to detail and commitment to accuracy
- Experience in manufacturing, warehousing or product-based businesses is an advantage

About us

Green Loo is a small, fast-growing, environmentally oriented business based in Burleigh Heads. We operate a 4-day work week (8 hrs/day, 32 hrs/week) with a strong focus on long-term employment and team culture.

- 4-day work week (32 hours)
- Join a growing business with a strong focus on long-term employment
- Work within a positive and supportive team culture
- Take ownership of a varied role with the opportunity to make a real impact

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📌 Office Manager (City of Gold Coast)
🏢 Green Loo
📍 City of Gold Coast