This is a fantastic opportunity for someone who enjoys building strong customer relationships, providing exceptional service and taking ownership of customer enquiries from initial contact through to delivery. Working as part of a collaborative team, you will play an important role in supporting existing customers, identifying new sales opportunities and ensuring a seamless customer experience.

The Role

Reporting to the Internal Sales Manager, your responsibilities will include:

- Managing incoming customer enquiries, quotations and sales orders, ensuring a high level of customer service.
- Building and maintaining solid relationships with existing customers to encourage repeat business.
- Preparing and following up quotations, ensuring accuracy and timely responses.
- Processing customer orders and coordinating delivery requirements through internal systems.
- Responding to enquiries regarding products, pricing, stock availability and delivery schedules.




- Proactively identifying new business opportunities through outbound calls, lead generation and customer follow-ups.
- Supporting External Sales Representatives with customer enquiries and sales opportunities.

About You

To be successful in this role, you will be a confident communicator who enjoys working with customers and has a proactive, solutions-focused approach. Ideally, you will bring:

- Previous experience in customer service, sales support or account coordination.
- Excellent communication skills and the ability to build strong customer relationships.
- Experience preparing quotations, processing orders and managing customer enquiries.
- Strong organisational skills with excellent attention to detail.
- A positive, team-oriented attitude and willingness to learn.

This is a full time permanent position working Monday to Friday 8am - 4pm. Location:Stapylton

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📌 Customer Service Administrator (City of Gold Coast)
🏢 Sharp & Carter
📍 City of Gold Coast