Clinical Support and Care Coordination

- Manage an allocated caseload of people living with dementia and their carers, providing person-centred support, regular review and ongoing coordination of care.
- Undertake holistic assessments, identifying needs, risks and factors affecting wellbeing, independence and quality of life.
- Recognise deterioration, emerging risks or changes in need, taking appropriate action and escalating concerns when required.
- Contribute to decisions regarding escalation of support, transfer to the moderate-severe caseload, referral to specialist services or planned discharge from the service.
- Provide emotional support, practical guidance and information to people living with dementia and those important to them.
- Support individuals and families to navigate and access appropriate health, social care, hospice and community resources.
- Encourage future care planning and ensure individuals are connected to the most appropriate support as their needs change.
- Identify and respond appropriately to safeguarding concerns in accordance with organisational policies and procedures.

Education and Service Development

- Support the delivery of dementia education,



awareness sessions and support programmes for carers, staff and volunteers.
- Act as a dementia resource within the Hospice, promoting good practice and evidence-based approaches to care.
- Participate in supervision, training and continuing professional development to maintain and enhance knowledge and skills.
- Contribute to service evaluation, audit, quality improvement initiatives and the collection of outcome data.

Communication and Partnership Working

- Work collaboratively with colleagues and partner organisations to promote coordinated, person-centred care.
- Develop effective working relationships with health, social care, hospice and voluntary sector services to support positive outcomes for individuals and carers.
- Maintain accurate, timely and confidential records in accordance with organisational policies and skilled standards.
- Promote equality, diversity and inclusion, ensuring services are accessible, responsive and respectful of individual needs.
- Undertake any other reasonable duties.

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📌 Dementia Support Worker (Port Wakefield)
🏢 NHS Jobs
📍 Port Wakefield