Gym Manager | Fitness Club Manager | Stepz Fitness Townsville

Join our Stepz Fitness team at Townsville! We're seeking a dedicated leader to run our premium facility, drive membership growth, and build a club culture members love.

We combine 24/7 gym access with functional group training under one roof. As Gym Manager, you'll lead a passionate team and inspire our members to achieve their best, with the autonomy to run the club your way.

Why Work With Us?

Attractive remuneration package + performance-based incentive structure

Free gym membership and associated perks

A new facility with top-of-the-line equipment

Full training provided, with the autonomy to run your club and make it your own

Genuine career progression opportunities within a growing fitness brand: multi-site manager, area manager, club owner, etc.

What You'll Be Doing

Lead from the front with tours, follow-ups, and lead conversion

Build relationships with recent members and support their growth and journey with us

Drive membership growth and retention

Lead, coach, and manage Personal Trainers, Group Instructors and staff

Deliver and lead functional group training sessions where required

Club Operations

Manage day-to-day operations of a 24/7 club





Run Group Training supported by Stepz TV

Maintain high standards across member experience, cleanliness, and compliance

Ensure the club is always tour-ready and KPI-focused

Content & Socials

Have fun creating a great member experience: share stories on social media and build

engagement in club and online

Get creative with regular photos and videos of the club and member achievements for Facebook and Instagram

What We're Looking For

Proven experience as a Gym Manager, Assistant Manager, or Fitness Sales Manager preferred

Strong background in sales, lead conversion, and customer service

Confident team leader with high personal energy on the gym floor

Self-motivated with the initiative to run a club autonomously

Ability to work flexible hours, including some evenings or Saturdays

Strong customer service, communication, and administrative skills

Ability to work independently and as part of a team

Qualifications & Experience

Certificate IV in Fitness (minimum)

Current CPR/First Aid certification

Prior experience in a 24-hour gym is a plus, but not required

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📌 Gym Manager | Fitness Club Manager | Stepz Fitness Townsville
🏢 Stepz Fitness Aitkenvale
📍 Townsville