Kia Australia Pty Ltd seeks a strategic General Manager – Customer Experience to lead the end-to-end customer journey across Australia, from initial contact to long‑term ownership, building loyalty for a global automotive brand.
You will define the CX strategy, drive transformation, and partner with dealers and internal teams to deliver a premium, consistent customer experience across all touchpoints. This executive role requires robust leadership and change‑management capabilities.
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📌 Head of Customer Experience – Australia (Sydney)
🏢 Kia Australia
📍 Sydney
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