Fusion Accounting Solutions – Tweed Heads South NSW

We are seeking a friendly, organised and proactive Administration & Client Services Assistant to join our team on a 12-month fixed-term maternity leave contract. This is a fantastic opportunity for someone who enjoys working in a professional office environment, thrives on providing exceptional client service and takes pride in keeping things running smoothly. Working closely with our accounting team, you will play an important role in supporting daily office operations, assisting with client communications and ensuring our clients receive a professional, welcoming and seamless experience.

Key responsibilities

Reception & Client Services: Assist with managing incoming telephone calls, emails and client enquiries, while supporting the delivery of a qualified, welcoming and seamless client experience.

Client Administration: Assisting with client onboarding, maintaining accurate client records, requesting documentation and coordinating client correspondence.

ATO Administration: Assisting with ATO Online Services for Agents, including accessing client information, managing correspondence and supporting general taxation administration.

ASIC & Corporate Compliance: Supporting ASIC annual reviews, company record maintenance, corporate compliance documentation and related administrative tasks.

Accounting Software & Systems: Working with Xero and other practice management systems to support client and internal administrative processes.

Document Management: Preparing, formatting, distributing and maintaining client documents, correspondence and electronic records.





Workflow & Team Support: Assisting accountants and other team members with administrative tasks, monitoring deadlines and supporting efficient workflow management.

General Office Administration: Coordinating appointments, managing office communications and assisting with the smooth operation of the office.

About you

Previous administration experience within an Australian public practice accounting firm (highly regarded).

Familiarity with ATO Online Services for Agents and ASIC corporate compliance processes.

Experience using Xero, with exposure to accounting practice management and document management software.

Strong organisational skills and the ability to manage competing priorities.

Excellent written and verbal communication skills, with a confident and professional telephone manner.

High attention to detail and accuracy when handling client information and documentation.

Proficiency in Microsoft Office, including Outlook, Word and Excel.

A proactive, solutions-focused approach and willingness to learn new systems.

A collaborative mindset, with a genuine willingness to support colleagues and contribute to team success.

About us

At Fusion Accounting Solutions, we're more than just an accounting firm.



We're a progressive, multidisciplinary accounting and financial services business committed to delivering an exceptional client experience. Offering an integrated suite of services under one roof, we go beyond traditional accounting and compliance. Our holistic approach places the client journey at the heart of everything we do, integrating accounting, taxation, financial planning and wealth protection to help our clients build, grow and protect their wealth while achieving their financial goals and securing their future. We embrace technology, innovation and continuous improvement to deliver smarter solutions for our clients and create a collaborative, rewarding workplace for our team.

Supportive Team Environment: Work alongside a collaborative team that values communication, accountability and helping one another succeed.

Modern, Technology-Focused Workplace: Gain exposure to contemporary accounting systems, cloud technology, automation and evolving business processes.

Diverse Professional Exposure: Be part of a multidisciplinary firm offering accounting, taxation, SMSF and financial advisory services.

Variety in Your Day: Enjoy a diverse role combining client interaction, administration and professional support.

Professional Development: Opportunities to strengthen your knowledge of accounting practice administration, compliance systems and client service.

Values-Driven Culture: Join a business that embraces continuous improvement, innovation and the belief that Better Never Stops.

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📌 Administration Assistant – Accounting Firm (Tweed Heads South)
🏢 Fusion Accounting Solutions
📍 Tweed Heads South