Herron Todd White Group in Brisbane is seeking an ambitious CX Team Leader to unify national client experience across Commercial, Agribusiness and Government divisions. You will lead a centralized CX function, set strategy, oversee high-volume workflows, and drive service excellence.
You will mentor a dispersed team, optimize processes, ensure SLA performance (2-hour turnaround frames), and expand client relationships with a commercial mindset.
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📌 National CX Team Lead – Client Experience (Brisbane)
🏢 Herron Todd White Group
📍 Brisbane
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