MyProcedure is a specialist medicine service dedicated to supporting patients before and after surgery through expert clinical care and seamless administration.

We are a variety of Medical Specialists, providing high‑quality administrative and nursing support alongside a modern, cloud‑based, paperless medical software platform. Our hybrid working environment and efficient systems allow our clinicians to focus on optimal patient outcomes, supported by a skilled and highly valued administrative team.

About MyProcedure

MyProcedure is a specialist medicine service dedicated to supporting patients before and after surgery through expert clinical care and seamless administration.

We are a variety of Medical Specialists, providing high‑quality administrative and nursing support alongside a modern, cloud‑based, paperless medical software platform. Our hybrid working environment and efficient systems allow our clinicians to focus on optimal patient outcomes, supported by a professional and highly valued administrative team.

The Opportunity

We are seeking an experienced and detail‑oriented Medical Administration Officer to join our growing practice in a permanent part‑time capacity.

A minimum of 6-12 months of medical administration experience is required for this position.

This is a 3 days per week part-time arrangement with a view to increase to full time.

This role will suit a polished medical administrator who thrives in a specialist clinical setting, takes pride in delivering exceptional patient experiences, and enjoys being a trusted point of support for clinicians.

Specialist medical administration experience is preferred for this role.

Australian work rights are required at the time of application.

Key Responsibilities

- Coordinating patient appointments, bookings, and clinician schedules




- Managing incoming referrals and patient enquiries with professionalism and care
- Processing billing, Medicare claims, and payments accurately and efficiently
- Handling phone calls, emails, and written correspondence
- Maintaining precise and confidential patient records and documentation
- Requesting, tracking, and maintaining medical records and supporting documentation in accordance with clinical workflows, privacy requirements, and practice standards
- Liaising with Specialist Surgical Practices, GP Practices and other healthcare professionals
- Supporting the smooth day‑to‑day operations of the practice

About You

Essential:

- Exceptional communication and interpersonal skills
- Strong organisational skills with excellent attention to detail
- Confidence working in a busy, specialist clinical environment

Desirable:

- Experience with Medicare billing and compliance
- Proven experience in medical or healthcare administration
- Familiarity with practice management software (e.g. Xestro)

What We Offer

- A professional, supportive, and collaborative team culture
- A stable permanent part‑time role within a growing specialist practice
- Exposure to perioperative medicine in a high‑quality clinical setting
- Competitive remuneration, aligned with experience and expertise

Employer Questions

Your application will include the following questions:

- How many years' experience do you have as a Medical Administrator?
- Which of the following Microsoft Office products are you experienced with?
- Do you have management experience in the healthcare services industry?
- Do you have a current Police Check (National Police Certificate) for employment?
- Which statement best describes your right to work in Australia?
- How much notice are you required to give your current employer?
- What is your expected hourly rate?

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📌 Medical Administration Officer (Toowoomba Regional)
🏢 MyProcedure
📍 Toowoomba Regional