Customer Care Team Leader — Lead, Coach & Elevate CX (Newcastle)

Customer Care Team Leader — Lead, Coach & Elevate CX (Newcastle)

01 Nov
|
Momentum Energy
|
Newcastle

01 Nov

Momentum Energy

Newcastle

Momentum Energy Pty Ltd in Australia is seeking a Customer Care Team Leader to drive performance in the Contact Centre, deliver on KPIs, and lead a hands-on team across frontline operations. You will partner with leaders to ensure an outstanding customer experience and continuous improvement across processes and people.

The role emphasizes coaching, development, and building capability while maintaining compliance with safety and regulatory requirements.

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📌 Customer Care Team Leader — Lead, Coach & Elevate CX (Newcastle)
🏢 Momentum Energy
📍 Newcastle

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