We are seeking a customer focused, team player to join our team. This position will play a key role in delivering professional, high-quality customer service within the Finance section that is valued by our stakeholders.

Your work will involve facilitating the booking of domestic and international travel in accordance with the Reef Authority’s travel policy, using the Whole of Australian Government (WoAG) travel arrangements, undertake the reconciliation and acquittal of travel documents and related expenditure, and provide advice on travel policies and procedures.

What you'll do

- Coordinate cost effective domestic and international travel arrangements including scheduling flights and ground transportation, booking accommodation, and handling any other trip-related tasks for Reef Authority employees and relevant external stakeholders in a timely manner in accordance with the WoAG policy.
- Build solid working relationships to help understand specific internal and external stakeholder needs, and interpret and apply a variety of legislation, policies, and procedures to provide a high level of customer service within the Finance section that is valued by all stakeholders.
- Assist in the relocation process for Reef Authority employees by interpreting and applying existing operational and administrative policies to determine the most appropriate course of action to meet both business and employee needs.
- Maintain accurate records on traveller profile accounts, ensure accurate travel payments are calculated and authorised in accordance with the Financial Delegations, and perform accurate financial reconciliation of Diners, Cabcharge and Purchase Cards with regards to travel related expenditure within required deadlines. Develop monthly reports for Financial Delegates to assist in the review of travel actuals against budgets, and assist in the development of reports, as required, for the Reef Authority’s Executive Management Group.
- Contribute to the development, maintenance and enhancement of travel-related policies, procedures, reports, manuals and communication tools in accordance with legislation, policy and procedures. Develop, maintain and provide regular training sessions for Reef Authority staff, including content for the Learning Management Systems (LMS), and be willing to provide targeted training to assist in the correct utilisation of the travel system.
- Work collaboratively in a team-based environment which includes actively participating in and contributing to work undertaken across the Finance section including backup for other roles at level as required to support business objectives.




- Build and maintain a strong working relationship with the Reef Authority’s WoAG travel service provider to ensure required reports are supplied in a timely manner and identify future reports that may better assist the Reef Authority in reducing travel expenditure and fees.

What you'll bring

- You have high attention to detail and the ability to adapt to a constantly changing environment.
- You enjoy being part of a cohesive team, however, are also able to work autonomously when required.
- You are a natural problem solver, a doer, and are known for seeing things through.
- You are experienced in relationship and stakeholder management.
- You are eager to share knowledge with fellow employees to build team competencies and capable of contributing creative ideas to improve processing efficiencies and overall effectiveness.
- You are an excellent communicator. Your communication skills lead to strengthened internal relationships.
- You thrive under pressure, have an eye for detail, and don’t get flustered when faced with competing priorities.

For more information about this opportunity, please contact Raymond Thain, Assistant Director – Procurement and Contracting, Ph. (07) 4750 0***

Why join the Reef Authority?

At the Reef Authority, you'll build a meaningful career while helping protect one of the world's most iconic natural assets. We offer a supportive, flexible and purpose-driven workplace where your work has real impact.

You'll enjoy competitive APS employment conditions, including up to 15.4% employer superannuation, flexible working arrangements, wellbeing initiatives, career development opportunities and a collaborative culture committed to protecting the Great Barrier Reef for future generations.

Essential Requirements

To be eligible for employment, candidates must be an Australian citizen at the time of application.

The position requires a Baseline security clearance. Successful candidates will be required to obtain and maintain a clearance at this level.

The successful candidate will be willing to provide identity documents and undergo an identity pre-employment check through a Document Verification Service.

Desirable qualifications or equivalent experience

- Knowledge of corporate travel systems and processes.
- Experience in the Federal Government.
- Experience in finance ERP systems.

How to apply

The Reef Authority is committed to authenticity and integrity in all recruitment activities. We want to understand who you are, your experiences, and what you bring to the role.

While you may use AI tools to assist with your application, your final submission must reflect your own voice,



skills, and experiences.

Misrepresentation or unethical use of AI can compromise fairness and integrity and may result in removal from the process or other consequences. AI should be used to support (not replace) your authentic contribution.

Please ensure you read the instructions below and on the Position Description carefully, noting failure to address identified requirements may lead to your application being deemed ineligible.

You will be required to prepare a response document (“pitch”) in MSWord or PDF format using standard margins and size 11 Arial font.

Please prepare a ‘pitch’, as outlined in the Position Description, in relation to the advertised role, outlining:

1. how your experience, abilities, knowledge and personal qualities would enable you to perform the duties and meet the technical and behavioural capabilities of the role.
2. any specific examples or achievements that demonstrate your ability to perform the role.
3. how you meet the eligibility requirements and qualifications for the position.

When crafting your response, we encourage you to review ‘Cracking the Code’ and the relevant Australian Public Service Work Level Standards which can be found on the Australian Public Service Commission website: www.apsc.gov.au.

Please complete your application online and provide:

- your ‘pitch’ (as described above and in the position description).
- proof of Australian citizenship (an Australian Passport or Australian Birth Certificate)
- a current curriculum vitae (resume)

PLEASE NOTE: - The panel may not consider additional information such as a cover letter or content exceeding the page limit.

Notes

- The current position is ongoing however through this process may create a merit pool to fill similar ongoing and non-ongoing positions that become available within the next 18 months.
- We do not accept unsolicited résumés from recruitment agencies.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme, you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability

Eligibility

Employment with the Reef Authority is subject to:

- Conditions prescribed within the Public Service Act 1999.
- Australian Government Security Vetting Agency (AGSVA) granting a security clearance at the required level.
- Evidence of citizenship status.
- Evidence of qualifications required of the role.
- Evidence of a completed national police-check with no risks identified by the Reef Authority.
- The CEO of the Reef Authority, or their Delegate, approving a Notice of Engagement.
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