Competitive Salary for Right applicants!

About us

Better Support Solutions is NDIS registered provider.

Our Vision​
Better Support Solutions is a provider of choice, supporting people with disability to shape their own lives and gain independence.

Our Mission
To provide versatile, participant focused and high-quality support to enhance lifestyle. To provide a variety of opportunities for people with disability to participate everyday activities.

Our Values
Integrity, Trust, Person centred, Cooperation, Empathy, Confidentiality, Respect, Excellence.

About the Role

We’re looking for an upbeat, motivated Support Coordinator who brings energy, empathy, and a get-things-done attitude. If you’re a natural connector, thrive on problem-solving, and love making a real difference, this role is for you..

Duties include

- Assist the participant to develop their knowledge, experience and connections with the community and broader systems of support.
- Work together with the participant to assist their understanding of their plan funding and its purpose. The Support Coordinator will understand the participant’s confidence and skills, and helps the participant identify what they what they want from services. Will develop and design support solutions to meet participant outcomes.
- Assist the participant to identify and consider support options and link the participant to the broader systems of supports. Where practical, creates a supports and action plan to facilitate the participant to implement their plan.




- Assistance to resolve points of crisis and developing capacity and resilience in the participant’s network.
- Coach the participant through challenges that may arise. Helps the participant prepare for review and report on achieved participant outcomes.
- Provide supports and information to participants and their carers on the evolving environment of the NDIS and support them in understanding the NDIS and navigating its systems.
- Research and identify relevant providers and other stakeholders to meet identified needs and build strong working relationships.
- Prepare required reports for internal and external purposes.
- Other reasonable duties may be required as directed by your manager.

About you

- Qualification in Allied Health or social worker or related discipline.
- Sound understanding and knowledge of NDIS frameworks and funding.
- Minimum 2 years experience in a similar role
- High-level of organisational, time management and planning skills
- Strong problem-solving skills
- Excellent communication (verbal and written)
- Valid full driver’s license (own vehicle is not required)

How to Apply

Include your resume and covering letter, click ‘Apply’ and follow the prompts.

Job Types: Full-time, Part-time

Pay: From $38.00 per hour

Education:

- Advanced Diploma / Associate Degree (Preferred)

Experience:

- support coordinator : 1 year (Preferred)

Work Authorisation:

- Australia (Preferred)

Work Location: In person

📌 Support Coordinator (Parramatta)
🏢 Better support solutions
📍 Parramatta