Accenture is seeking a seasoned ServiceNow Platform Architect in Melbourne to lead platform leadership across ITSM, Virtual Agent, ITOM, and AI capabilities. You will oversee solution design, go-live readiness, and transition to operations for multi-vendor delivery teams.
You will drive architecture decisions, partner with senior stakeholders, and align delivery with SRE principles and runbooks. FMCG experience and Azure integration are a plus.