Victoria Legal Aid is seeking a Workforce Manager to oversee resourcing and rostering for Legal Help, ensuring budgets and forecasts are met. You will lead workforce strategy, analyze patterns, and collaborate with the leadership team to drive efficiency across our Melbourne operations.
The role is based in Melbourne CBD with a flexible hybrid work arrangement, offering substantial salary packaging and comprehensive employee perks. Proven experience in high-volume contact centres is essential.
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📌 Workforce Manager — Forecasting & Rostering Lead (Melbourne)
🏢 Victoria Legal Aid
📍 Melbourne
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