Commonwealth Bank seeks a Chapter Lead for Customer Service Direct Strategy, Communications and Events in Melbourne. You will shape the EGM Office for CSD across Strategy, Communications and Digital, and lead a multidisciplinary team to deliver high-impact work aligned with the bank’s strategic narrative.
Reporting to the Executive Performance Lead, you will set direction, coach leaders, oversee planning cycles like the AOP and quarterly plan, coordinate leadership communications and events, and
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📌 Chapter Lead, Customer Service Strategy & Communications (Melbourne)
🏢 Commonwealth Bank
📍 Melbourne
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