Lifeline Australia is seeking an In-Shift Support – Digital – Remote role based in Sydney. The position supports Lifeline’s Digital Service Crisis Supporters (CS) across the network, covering shifts that include nights, weekends, and public holidays to ensure real-time crisis support and service continuity.
The In-Shift Supervisor coordinates coverage, monitors service quality, handles debriefs, and ensures mandatory reporting while leveraging instant messaging for on‑duty guidance.
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📌 Remote 24/7 Digital Crisis Support Supervisor (Perth)
🏢 Lifeline Australia
📍 Perth
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