Payments CX Team Leader (Melbourne)

Payments CX Team Leader (Melbourne)

01 Nov
|
Tech Mahindra
|
Melbourne

01 Nov

Tech Mahindra

Melbourne

Tech Mahindra Ltd. in Melbourne seeks an experienced Team Leader to drive day-to-day performance of a customer service team in a fast-paced Payments environment. You will coach, support and develop staff while monitoring KPIs and ensuring high-quality customer outcomes.

The role emphasizes coaching, performance analysis and effective escalation management, with a focus on process improvements and compliance. A customer-focused mindset and robust communication are essential.

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📌 Payments CX Team Leader (Melbourne)
🏢 Tech Mahindra
📍 Melbourne

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