Job Type: Full-time

About the position:Kincumber Dental Care is a welcoming, family-oriented practice providing high-quality general and cosmetic dentistry to our local community. We pride ourselves on creating a comfortable and friendly setting where patients feel cared for and valued.We are currently searching for an experienced Dental Receptionist to join our team on a full time basis.In this role, you will be the first point of contact for patients and play a key role in creating a warm, welcoming, and seamless patient journey—from initial enquiry through to treatment completion.Key Responsibilities:Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.Administrative Support: Handle phone calls, emails, and enquiries, providing information about treatments and addressing patient concerns or complaints.Billing and Insurance: Process payments, manage billing enquiries, and assist patients with payment plans and verification.Records Management: Maintain patient records accurately,



ensuring confidentiality and compliance within regulations.Office Organisation: Keep the reception area tidy and organised, ensuring that all necessary materials are stocked and available.Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.What we can offer you:Competitive hourly rateVaried roleOpportunity to make a differenceAccess to our internal Employee Assistant ProgramUnlock exclusive discounts and cashback offers on the Work AppCertified Great Place to Work two years in a row 2024 & 2025What do you need to succeed:Prior experience as a Dental Receptionist is preferredA Cert III or IV in Dental Assisting is beneficial but not mandatoryExcellent verbal and written communication skillsAbility to multitask, prioritise tasks, and manage time effectively in a fast-paced environmentCapability to address patient concerns and resolve issues with professionalism and empathyAttention to detail

📌 Dental Receptionist (Sydney)
🏢 Totally Smiles
📍 Sydney