Legal Aid Queensland is seeking a client information officer to handle our state-wide inbound call centre. You will help callers identify their legal problems, explain rights and responsibilities, and guide them on how to apply for a grant of legal aid and connect them with a lawyer.
The role includes extensive training, ongoing skill development, maintaining information databases, and delivering outstanding customer service by telephone.
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📌 Client Information Specialist - Flexible Hours (Brisbane)
🏢 Queensland Government
📍 Brisbane
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