Arcadia Pacific Group Pty Ltd – Sydney CBD NSW

Arcadia Pacific Group Pty Ltd is seeking an experienced Cleaning Area Manager to join our team. This is a full-time position based in Sydney CBD and metropolitan. As Cleaning Area Manager, you will be responsible for overseeing cleaning operations across different job sites, ensuring quality service delivery, maintaining high standards of cleanliness and managing a team of cleaning professionals. This role is key to our operational success and the quality of service we provide to our clients.

Key responsibilities

- Supervise and manage cleaning staff, including rostering, training and performance management, while ensuring compliance with company policies and procedures.
- Conduct regular site inspections to ensure cleaning meets company standards and client expectations.
- Develop and coordinate cleaning schedules to maximise efficiency and meet client requirements.
- Address and resolve client complaints and concerns promptly and professionally.
- Maintain accurate records of cleaning activities, staff attendance, incidents and service delivery.
- Ensure all cleaning operations comply with health, safety and environmental requirements.
- Identify opportunities to improve work practices, increase efficiency and reduce costs within the designated area.
- Act as the key point of contact between cleaning teams and clients, communicating expectations, service updates and changes.
- Support ongoing staff training and development to strengthen team skills and knowledge.
- Coordinate and carry out periodic cleaning tasks, ensuring they are completed safely, on schedule and to the required standard.

What we're looking for

- Proven experience as a Cleaning Supervisor,



Cleaning Manager or in a similar supervisory position within the cleaning services industry.
- Strong leadership skills, with the ability to motivate, support and manage cleaning teams effectively.
- Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
- Sound knowledge of cleaning methods, products and equipment suited to different environments.
- A explicit understanding of workplace health and safety requirements and safe cleaning practices.
- Effective written and verbal communication skills, with the ability to build professional relationships with clients and staff.
- Strong problem-solving skills and the ability to resolve complaints promptly and constructively.
- A keen eye for detail and a commitment to consistently high cleaning standards.
- A valid driver’s licence and reliable transport to travel between cleaning sites.
- Flexibility to work (Mon to Sun) varied hours, including early mornings and evenings, to meet operational needs.

About you

- Minimum 5 years' experience in a cleaning supervisory role
- Experience operating ride-on and manual cleaning machinery, including floor scrubbers and other commercial cleaning equipment
- Strong knowledge of commercial cleaning procedures and standards
- Basic computer skills
- Ability to supervise, train and manage cleaning staff
- Excellent communication, organisational and time management skills
- Ability to work independently and as part of a team
- Reliable, punctual and committed to maintaining high cleaning standards
- Unrestricted working rights in Australia, including Australian citizenship, permanent residency or a valid visa with unlimited working rights
- Valid Working With Children Check (WWCC) for paid employment
- Current National Police Check / Police Clearance, satisfactory for the role

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📌 Cleaning Area Manager (Sydney)
🏢 Arcadia Pacific Group
📍 Sydney