MRCC Group Management Pty Ltd – West Swan WA

We're looking for a confident, friendly Front of House team member to join our Swan Valley team. You'll split your time between our café and retail showroom, creating memorable experiences for the customers and tourists who visit us. If you hold an RSA, you'll also have the chance to work in our Providore cellar door.

Key responsibilities

Make and serve quality coffee and café beverages as a skilled barista

Serve food and beverages and keep the café running smoothly

Welcome customers in our retail showroom, share product knowledge and recommend products

Upsell with confidence and genuine enthusiasm, helping customers find something they'll love

Deliver an outstanding customer experience to locals, tourists and gift buyers

Keep the café and showroom clean, stocked and beautifully presented





Support the wider team and work across areas of the venue as needed

About you

Confident speaking with customers, with a natural talent for upselling and excellent service

Warm, personable and happy to engage with visitors from all walks of life

Reliable, presentable and a strong team player

An RSA is highly regarded, as it will allow you to work in our Providore cellar door

About us

The Margaret River Chocolate Company and Margaret River Providore, part of the Coward & Black Vineyards group, are a well-loved destination in the Swan Valley. Our chocolate showroom, café and Providore cellar door welcome locals and visitors from around the world every day, and we pride ourselves on warm, genuine hospitality.

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📌 Customer Service Sales Assistant (City of Swan)
🏢 MRCC Group Management
📍 City of Swan