Operations & Dispatch Coordinator – Crane Hire

Urban Cranes is a growing Western Australian crane hire business servicing commercial, civil, mining and construction projects. This is a diverse, hands-on role covering daily scheduling, customer bookings, resource coordination, electronic dockets, invoicing and operational documentation.

Key responsibilities

- Coordinate daily crane, transport and labour allocations.
- Manage customer bookings, enquiries and scheduling changes.
- Process and review electronic dockets using the Visual Dispatch system.
- Prepare and process customer invoices, ensuring accuracy of charges, hours and rates.
- Follow up on missing dockets, signatures and supporting documentation.
- Manage purchase orders, job records and customer invoicing requirements.
- Coordinate site inductions, compliance and project documentation.
- Assist with cross-hire bookings, supplier dockets and invoices.
- Liaise with customers, operators, suppliers and internal departments.




- Ensure completed jobs are accurately documented and invoiced promptly.

About you

- Experience in operations, dispatch, logistics, equipment hire or construction.
- Previous docket processing and invoicing experience is essential.
- Strong knowledge of operational documentation, purchase orders and billing requirements.
- Excellent computer skills and confidence learning new software.
- Strong organisational skills with exceptional attention to detail.
- Ability to multitask, problem-solve and work under pressure.
- Confident communication skills and a proactive, can-do attitude.
- Crane hire or heavy equipment industry experience is highly regarded.

About us

Urban Cranes is a growing Western Australian crane hire business servicing commercial, civil, mining and construction projects.

#J-18808-Ljbffr

📌 Operations & Dispatch Coordinator – Crane Hire (City of Swan)
🏢 Urban Cranes
📍 City of Swan