Offshore Virtual Assistants (OVA), a trusted Australian outsourcing partner, is supporting a membership-based organisation in the human resources and professional development sector, supporting senior HR professionals across Australia. Our mission is to provide members with resources, networking opportunities, events, and a supportive community to help them succeed in challenging leadership roles. Are you organised, proactive, and ready to make a real impact in a growing business? We’re looking for an Online Business Manager / Virtual Assistant to join our team, supporting our members and operations across Australia.

Responsibilities:
Administration Tasks Event Management
- Manage event calendars and send reminders
- Coordinate logistics including venues, food, and attendance tracking
- Prepare event materials (name tags, run sheets, feedback forms)
- Promote events across communication channels Member Onboarding & Offboarding
- Maintain and update member databases
- Coordinate onboarding and activation of member benefits




- Manage offboarding processes Email & Diary Management Manage shared inbox and ensure timely responses Coordinate scheduling and appointments Prepare weekly meeting agendas and summaries Lead Generation & Social Media
- Conduct LinkedIn outreach and engagement
- Schedule and manage social media content
- Follow up on enquiries and potential leads Website Support
- Update website content as required
- Assist with SEO improvements Member Communication
- Prepare monthly updates and newsletters
- Manage communication channels and member engagement
- Coordinate onboarding sessions and track attendance Systems & Tools
- Microsoft 365 (SharePoint, Forms, OneNote, Planner, Outlook)
- Mailchimp
- LinkedIn
- Survey tools (e.g., SurveyMonkey)
- Website platforms (e.g., GoDaddy)

Qualifications:
- Proactive and highly organised
- Strong experience as a Virtual Assistant (preferably supporting an Australian business)
- Detail-oriented with robust communication skills
- Comfortable working with systems and improving processes
- Takes ownership and follows through on tasks

📌 Remote Online Operations Manager for Member Services (Australia)
🏢 Offshore Virtual Assistants
📍 Australia