Senior Scam Dispute Resolution Specialist (Hybrid) (Sydney)

Senior Scam Dispute Resolution Specialist (Hybrid) (Sydney)

01 Nov
|
Australian Financial Complaints Authority
|
Sydney

01 Nov

Australian Financial Complaints Authority

Sydney

Australian Financial Complaints Authority (AFCA) invites experienced professionals to join the Australian Scams Ombudsman project in Sydney. The Senior Dispute Resolution Specialist will lead investigations into complex scam complaints, develop strategic approaches, negotiate outcomes and prepare decision-ready briefs for rapid resolution.

Working in a trauma‑informed, human‑centred environment, you will mentor colleagues, contribute to quality reviews and share insights on emerging scam

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📌 Senior Scam Dispute Resolution Specialist (Hybrid) (Sydney)
🏢 Australian Financial Complaints Authority
📍 Sydney

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