Sonder in Sydney is seeking a Care Specialist to be the first point of contact for members needing help with mental health, wellbeing and physical safety. You will communicate with our members via Instant message and phone using the bespoke systems our in-house engineers have built, with 24/7 support and a rotating roster.
Based in our Waterloo, Sydney office, you will coordinate emergency and non-emergency requests, pass case notes to nurses and psychologists, liaise with external stakeholders,
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📌 24/7 Member Support Coordinator (Sydney)
🏢 Sonder
📍 Sydney
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