Identity Marketing (IDM) is an Adelaide-based branding and digital agency working with clients across Australia in the property sector and related industries. We work on everything from branding and design, to websites, to monthly retainers, and campaigns.
We're creating a brand-new, entry-level Account Coordinator role to help our team of creatives manage design and marketing projects. You'll work alongside our Senior Account Manager and keep client work organised, on time, and on-brand while you learn agency life from the ground up. The role starts in January 2027.
WHAT YOU'LL DO
Be a friendly, day-to-day point of contact for our clients by phone, email and in person
Own client projects from brief to delivery, and support our Senior Account Manager on larger complex projects
Look after client admin and routine requests so nothing slips through the cracks
Log client feedback clearly with our team so our designers can hit the mark first time
Keep the team in the loop with status updates in Slack and Asana
Schedule meetings, take notes and keep project documentation tidy
Help prepare briefs and proof work against brand guidelines before it goes out
Track timelines and coordinate the delivery of monthly social content
Prepare documentation and marketing reports
Learn the ins and outs of our services, from branding to websites and campaigns
WHAT YOU'LL BRING
Relevant qualifications in marketing, communications, or similar field
Two years' experience in an in-house marketing team
A keen eye for detail and strong organisational and time management skills
Excellent communication and a confident manner with clients
Strong problem-solving and the confidence to negotiate with clients and the team when deadlines shift
The ability to stay calm and work well under pressure
Comfort working autonomously at home and in the office
A real willingness to learn, take feedback and get stuck in
Bonus points if you've used Google Workspace, Asana or Slack