The City of Joondalup is seeking a Customer Care Officer to join our busy contact centre in Western Australia. You will be the first point of contact across phone, email, and face‑to‑face channels, delivering a consistent, responsive, and friendly service to community members.
This full‑time permanent position offers a market-competitive salary of 85,675 to 91,580 AUD per year, plus up to 15% superannuation. You will work with a team committed to first contact resolution and high-quality customer
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📌 Customer Experience Specialist – Frontline Contact Centre (Perth)
🏢 City of Joondalup
📍 Perth
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