We're a growing disability services provider and we're looking for an organised Administration Officer to support our office and care teams. This is a part-time role, and the hours could grow as we do.
Key tasks
- Answer phone calls and emails from participants, families, support coordinators and referrers
- Process new referrals and help with intake paperwork and service agreements
- Keep participant and staff records up to date in our CRM
- Support rostering, including filling shift changes and confirming shifts with support workers
- Prepare NDIS claims and invoices, and help with Support at Home billing
- Track staff compliance documents (NDIS Worker Screening, first aid, WWCC, police checks) and follow up on expiries
- File documents and keep folders in order so the right version is always easy to find
- Handle general office admin and help the management team when needed
What we're looking for
- Admin experience in disability (NDIS), home care, Support at Home or aged care. This is essential.
- Confidence with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and with CRM systems
- Explicit communication, both on the phone and in writing
- Strong attention to detail and the ability to manage several tasks at once
- Discretion with private and sensitive information
- NDIS Worker Screening Check, or willingness to get one
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📌 Administration Officer – Community (Part Time) (Sydney)
🏢 seek.com.au
📍 Sydney
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