Our client is seeking an experienced Agency Manager to lead the day-to-day operations of a youth-focused community organisation based in Mandurah. This is an opportunity for a capable leader who is passionate about supporting young people and can bring solid management, operational and people leadership skills to an organisation providing important crisis accommodation and support services.
Working closely with the Board, you will oversee service delivery, lead and develop the team, maintain compliance and ensure the organisation is well-positioned for future funding opportunities. You will play an important role in creating a safe, supportive and respectful environment while helping drive the organisation's ongoing development and sustainability.
What you'll be doing:
- Overseeing daily operations and service delivery, including 24/7 crisis accommodation
- Leading, supporting and developing staff
- Managing recruitment, rostering and performance
- Maintaining policies, compliance and safeguarding requirements
- Monitoring budgets, funding agreements and reporting
- Providing updates and recommendations to the Board
- Building relationships with government agencies and community partners
What you'll need:
- Proven leadership or management experience, preferably in community services or youth services
- Experience managing and developing teams
- Understanding of governance, risk management, WHS and compliance
- Budget management and financial reporting skills
- Experience with government funding or service agreements
- Strong communication and stakeholder management skills
- Commitment to safe, respectful and person-centred services
- Current Federal Police Clearance and WA Working with Children Check
- Current C Class Driver's Licence and First Aid Certificate
What's in it for you:
- A rewarding leadership opportunity in community services
- The chance to make a real difference in young people's lives
- Support from the Board and external professional advisers
- The opportunity to lead a dedicated team and improve service delivery
- A varied role with opportunities to contribute to the organisation's future