McIntosh & Son have an exciting opportunity for a Warranty/Service Administrator to join our Merredin team.
About the Role
You will provide end-to-end administrative support to our busy Service Department, with responsibilities across service coordination, invoicing, and warranty processing.
Key Responsibilities
- Administrative duties for the Service Department
- Manage repair orders from start to finish, including technician hours and progress tracking
- Process customer invoicing, including labour, parts, and expenses
- Coordinate warranty claims, submissions, and follow-ups
- Maintain accurate records via Tech App and ERP
- Communicate with customers regarding job updates and enquiries
- Provide general administrative support, reporting, and filing
About you
- Admin experience in a workshop or mechanical workplace preferred
- Strong attention to detail and accurate data entry
- Excellent communication and organisation skills
- Able to manage multiple tasks in a fast-paced environment
- Confident with computers and systems (DMS experience an advantage, training provided)
Benefits
- Supportive team environment
- Established and growing business
- Up to 6 additional Flexi leave days
What's next?
APPLY HERE or email
**@mcson.com.au
with your CV.
To discuss the role and your options, contact Suzanne for a confidential discussion.
Suzanne Brennan
People and Development
(08) 9475 1***
**@mcson.com.au
📌 Service / Warranty Administrator (Merredin)
🏢 McIntosh & Son
📍 Merredin
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