About the Role

We are currently seeking a compassionate and reliable Care Partner to support our Aged Care and Department of Veterans’ Affairs (DVA) clients in the Shepparton region.

Please note that this position is a parental leave 10 months coverage role only (potential for the role to become permanent) Given the operational requirements of the role, training will need to commence as soon as possible.

This is a case management-focused role where you will coordinate and monitor care services, ensuring clients receive high-quality, person-centred support tailored to their goals and needs. This position is ideal for someone who is passionate about making a positive impact in the community and can communicate effectively with clients, families, and support networks.

Key Responsibilities

Coordinate and monitor care plans for Aged Care and DVA clients in the Shepparton region

Conduct regular client visits and assessments to review care needs, goals, and wellbeing

Managing a case load of 40 clients who receive support at home

Liaise with clients, families, healthcare providers, and internal teams to ensure cohesive support

Update and maintain accurate case documentation and records in line with organisational and compliance requirements

Identify and escalate any risks, concerns, or changes in client status to the appropriate team members

Support clients to access and navigate community services and resources

Ensure all case management activities align with relevant policies, DVA guidelines, and aged care standards

Key Requirements

Previous experience in case management (Minimum 2 years) ,



aged care, disability support, or a related community services role

Nursing registration or community services certificate (must have)

Advanced Microsoft Office and Outlook skills, with a high level of computer proficiency and confidence using workplace systems

Strong understanding of person-centered care and the ability to tailor support to individual client needs

Effective verbal and written communication skills, with the ability to build trust and rapport with clients

Demonstrated ability to work independently, prioritise tasks, and manage a caseload

Reliable, professional, and compassionate approach to supporting clients in the community

Current driver’s licence and ability to travel within the Shepparton region

WWWC (working with children's check)

Police Check (valid)

Relevant qualifications (e.g., in health, community services, or social work) are desirable.

What We Offer

Meaningful work supporting Aged Care and DVA clients in a local community setting

36 hours per week

Supportive team setting and ongoing professional development opportunities

Access to training and resources to build your skills in case management and client care

Interested?

Please forward a short covering letter and an updated CV as soon as possible.

As this role requires working within a regulated care environment, applicants must be willing and able to obtain and maintain all required checks, clearances, and compliance requirements relevant to the position.

We would love to hear from you and discuss this opportunity further.

Reference AC0001Shep

📌 Care Partner (Parental Leave) 10 months coverage (Shepparton)
🏢 NEW CARE SERVICES
📍 Shepparton