Occupation: Governance and risk management

Location:
Melbourne
- CBD and Inner Metro suburbs Reference: 12701

About Us
The Department of Government Services (DGS) wasestablishedon 1 January 2023 to improveeveryone’s experience of doing business and interacting with the Victorian government. We bring significant day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and localgovernment as well as streamlining our corporate and procurement services. Operating withing a dynamic and often high-profile environment, the role requires sound judgement, strong investigative capability, and the ability to manage competing priorities The Senior Compliance Investigator also provides guidance and support to less experiences team members, contributing to a consistent and high-quality approach to regulatory delivery. and expertise to less experienced colleagues. Occasionalparticipation in compliance exercises across rural and regional Victoria which may include commitment outside of standard business hours. Key Accountabilities
- Plan and conduct a range of inquiries, investigations, and compliance monitoring activities pursuant to the legislation administered by this office, including the preparation of reports and briefs of evidence. Obtain comprehensive written statements and affidavits for use in legal proceedings.
- Undertake case management which may include cross-agency or CAV-wide collaboration.
- Apply specialist knowledge and sound judgement to support and drive components of compliance and enforcement programs within an integrated regulatory framework.
- Provide information to traders, consumers,



community groups and internal stakeholders on rights and obligations under relevant legislation and promote voluntary compliance.
- Identify emerging risks, trends and systemic issues and contribute to policy and enforcement recommendations arising from investigative work.
- Liaise with other branches of CAV, government departments, community groups and private organisations to facilitate information exchange.

About Us
The Department of Government Services (DGS) wasestablishedon 1 January 2023 to improveeveryone’s experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and localgovernment as well as streamlining our corporate and procurement services. You can find out more aboutour Ministers,leadershipand entitieshere: Department of Government Services. Consumer Affairs and Local Government We are responsible for policy development, regulatory design and administration, system and program design, and the delivery of services in the best interest of Victorians, Our work spans across both the Consumer Affairs and Local Government ministerial portfolios. We work together to identify strategic priorities,



drive system and regulatory reform and coordinate our department's emergency management responsibilites to improve practical outcomes for the community.

About the Role
The Senior Compliance Investigator is responsible for conducting complex compliance reviews and investigations into significant breaches of consumer law. The role contributes to a range of compliance and enforcement outcomes, including court and tribunal proceedings, in line with the department’s integrated compliance and enforcement approach. Operating withing a dynamic and often high-profile environment, the role requires sound judgement, strong investigative capability, and the ability to manage competing priorities The Senior Compliance Investigator also provides guidance and support to less experiences team members, contributing to a consistent and high-quality approach to regulatory delivery. and expertise to less experienced colleagues. Occasionalparticipation in compliance exercises across rural and regional Victoria which may include commitment outside of standard business hours. Key Accountabilities
- Plan and conduct a range of inquiries, investigations, and compliance monitoring activities pursuant to the legislation administered by this office, including the preparation of reports and briefs of evidence. Obtain comprehensive written statements and affidavits for use in legal proceedings.
- Undertake case management which may include cross-agency or CAV-wide collaboration.
- Apply specialist knowledge and sound judgement to support and drive components of compliance and enforcement programs within an integrated regulatory framework.
- Provide information to traders, consumers, community groups and internal stakeholders on rights and obligations under relevant legislation and promote voluntary compliance.
- Identify emerging risks, trends and systemi

📌 Taskforce Senior Compliance Investigator (Melbourne)
🏢 Victorian Government
📍 Melbourne