About the role
The Medical Receptionist is responsible for providing friendly, professional reception and administrative support to ensure the smooth day-to-day operation of the medical centre. As the first point of contact for patients, this role is essential in creating a welcoming, effective and patient-focused environment.

Key responsibilities

- Welcome patients and manage telephone calls and enquiries.
- Schedule and manage patient appointments.
- Register new patients and maintain accurate medical records.
- Process patient billing, payments and Medicare claims.
- Manage patient recalls, reminders and correspondence.
- Assist doctors and nurses with administrative tasks.
- Maintain patient confidentiality and comply with privacy requirements.
- Follow practice policies, procedures and infection control requirements.




- Support the establishment and ongoing operation of the new medical centre.
- Work collaboratively with the Practice Manager and clinical team. About you
- Excellent communication and customer service skills.
- Strong organisational skills and attention to detail.
- Good computer skills and ability to learn new systems.
- Professional, friendly and compassionate manner.
- Ability to work independently and as part of a team.
- Commitment to patient confidentiality and privacy.
- Previous medical reception or healthcare administration experience (desirable).
- Familiarity with Best Practice software and Medicare billing (desirable).
- Understanding of general practice operations (desirable).

📌 Medical Receptionist (Gympie)
🏢 NDSR Medical Services
📍 Gympie