Be part of an incredible team in the renowned Three-Michelin starred chef Dominique Crenn's flagship cafe & wine bar in Australia Petit Crenn Melbourne is a 40 seat neighbourhood café and wine bar shaped by the soul of France and the energy of Australia. Classic dishes, prepared à la minute, meet thoughtful wines and cocktails, all guided by seasonality and restraint. Beautifully designed and welcoming guests, centrally located in the historic InterContinental Melbourne the Rialto. Your day to day
- Reporting to the Restaurant manager, you will lead and support the F&B; team during breakfast service to deliver an exceptional guest experience (from Tuesday to Saturday)
- Ensure service standards, food quality, and presentation consistently meet brand standards
- Conduct team briefings, allocate duties, and provide on-shift coaching and support
- Monitor guest satisfaction and promptly resolve feedback and service recovery opportunities
- Assist with onboarding, training, and development of Food & Beverage colleagues
- Drive sales through menu knowledge, upselling, and promotional activities
- Maintain high standards of cleanliness, grooming, and workplace presentation
- Support rostering, labour management, and departmental productivity goals
- Monitor stock levels, ordering, stock rotation, and inventory control procedures
- Ensure compliance with food safety, service of alcohol and workplace health and safety requirements
- Work collaboratively with kitchen and hotel teams to deliver seamless service
- Assist the Restaurant Manager with achieving departmental revenue and performance targets
- Complete administrative and operational tasks as required What we need from you
- Valid and unrestricted work rights in Australia
- Able to independently manage breakfast shifts in a busy cafe style operation.
- 2 years previous experience in a Food & Beverage supervisory or leadership role with a high-end specialty restaurant, wine bar, cafe or hotel.




- A passion for delivering exceptional guest experiences and leading teams
- A true love of good food with ability to inspire passion, enthusiasm and positivity in the team to drive an engaged, winning culture.
- Excellent verbal and written communication skills and the ability to engage well with both the team and guests.
- Demonstrated ability to motivate, coach, and develop team members
- Excellent organisational skills with the ability to manage multiple priorities in a fast-paced setting
- Sound knowledge of food and beverage service standards and operations
- Experience handling guest concerns and resolving issues effectively
- A high level of attention to detail and commitment to quality
- A valid Victorian Responsible Service of Alcohol (RSA) certification
- Flexibility to work a rotating roster, including evenings, weekends, and public holidays
- Understanding and demonstrated adherence to Australian food standards

What we offer

- Paid Birthday Leave
- Enhanced parental leave program
- Proactive paid wellness and mental health days
- Some of the best colleague discounts across IHG Hotels for accommodation and food and beverage
- Perkbox platform access which offers discounts for all your favourite brands and retailers
- Ongoing learning and development opportunities to support your career growth within IHG
- Transfer of entitlements as you move and grow within the IHG family What you can expect from us We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including laundry for business attire, impressive room discounts, competitive products & services discounts program. We give every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work, we are committed to supporting wellbeing in your health, lifestyle, and workplace. The company is an equal opportunity employer

📌 F&B Supervisor | Full Time | Petit Crenn Melbourne
🏢 The InterContinental Melbourne The Rialto
📍 Melbourne