About the role
Timerite Removals are seeking a proactive and safety-focused Operations Supervisor to oversee the daily operations along with supporting the team and quoting jobs. This role plays a key part in preparing next-day removals by preloading and securing freight, ensuring drivers can depart promptly each morning with minimal delays. You'll work closely with our operation's manager and administrative staff and removalist, transport and scheduling teams to ensure daily operations is prepared safely, accurately and efficiently.
Key responsibilities
- See out daily duties from start to finish, preparing teams for the day
- Follow up and action all calls/emails
- Prepare insurance documents online when needed
- Complete local moves within a team environment and make sure the customer is left satisfied with a positive experience
- Complete service agreements and ensure all required paperwork is prepared and ready for drivers
- Follow up any leads by contacting the customer and closing the deal About you
- MR Licence (minimum)
- Experience with Toll defence moves and systems used
- Experience in driving & running a team, Loading, Unloading, Prepacking & all aspects of removals with a can-do attitude and a massive customer service focus
- Available Monday
- Saturday
- Must be a Team player, Positive and professional attitude
- Previous experience in a similar environment will be highly recommended
- Ability to work independently, follow instructions and manage priorities in a fast-paced environment
- Reliable, proactive and team-oriented approach to work Perks
- Opportunity to work with a leading removalist that has been serving the Newcastle / Maitland area for over 20 years
- To be part of an accredited company that belongs to Australian Furniture Removals Association (AFRA)
- Salary package negotiable For further information please send your expression of interest along with your Resume.