Front Desk & Patient Coordinator | [ Mount Gravatt/Chermside ]

Looking for more than another reception job? Fix Dental is a growing two-site Brisbane dental group that really focuses on providing the Brisbane community a better way of achieving their oral health needs. We are - affordable dental, done better.

We're looking for someone to join our Mount Gravatt and Chermside front office team. This is a genuine career role, not a stopgap. Our front office people have a clear pathway into Treatment Coordination and Practice Management, backed by structured training and ongoing external coaching. We invest in developing our team properly. Dental experience is helpful but not essential. We will train the right person.

The role

- Managing the appointment book and keeping the diary running well
- Helping patients schedule and keep their appointments
- Coordinating patient treatment plans
- Handling enquiries and phone calls
- Supporting the daily running of the practice
- Working closely with our clinicians to deliver an excellent patient experience

The details

- Full time/Part time
- Mt Gravatt and Chermside Practice
- Limited weekend work
- $30-$40/hr depending on your experience/how much training is required.

You'll do well here if you

- Stay calm and clear-headed when the day gets busy
- Pick up new systems quickly




- Hold several priorities at once without losing track of any of them
- Enjoy working towards goals and KPIs
- Are confident having the conversations that help patients move forward with their treatment
- Take ownership instead of waiting to be told
- Are looking for somewhere to build a career

Attitude, work ethic and adaptability matter more to us than a dental background.Being straight with you.Some days are busy and priorities shift. Patients are sometimes anxious, emotional or frustrated. The people who thrive here stay calm, learn rapid and focus on solutions. If that sounds like the kind of work you enjoy, you'll like it here.What you get

- Full training and ongoing development, including external coaching
- A growing group with opportunities across multiple locations
- Structured systems and processes that set you up to succeed
- Team training days and social events
- A clear pathway into Treatment Coordinator and Practice Manager roles

ApplySend your CV to [email protected], with a short note covering:

- Why this role interests you
- Any customer service, administration, sales or dental experience you have
- What you think makes Fix Dental different from a standard practice

Applicants must have the right to work in Australia.

Pay: $60,000.00 – $80,000.00 per year

Work Location: In person

📌 Front Desk and Patient Co-ordinator (Upper Mount Gravatt)
🏢 Fix Dental
📍 Upper Mount Gravatt