Job Type: Full-time

About The RoleSecom Australia is seeking an experienced and commercially minded National Manager (Protective Services) to lead and support our national guarding and protective services operations. Reporting to the Deputy Managing Director, this senior leadership position will oversee a team of Client Services Managers and be responsible for driving operational excellence, client satisfaction, business performance and team development across Australia.About The CompanySecom Australia (ML 404791187) is a leading integrated protective security solutions provider with an extensive presence throughout Australia and New Zealand. As a wholly owned subsidiary of Secom Corporation (Japan), we deliver integrated security solutions across corporate, government, and commercial sectors, combining protective services, monitoring, patrols and technical security solutions.For more information, visit: https://www.secom.comKey ResponsibilitiesLead, mentor and develop a national team of Client Services ManagersDevelop and foster solid relationships with subcontractorsDrive operational performance,



service excellence and continuous improvementManage key client relationships and act as a senior escalation pointOversee service delivery, compliance, client satisfaction and safety outcomesMonitor KPIs, financial performance, budgeting and profitabilityLead operational improvement, workforce planning and change initiativesSupport tenders, contract renewals and strategic business growthEnsure compliance with licensing, WHS, regulatory and industrial relations requirementsWhat You'll BringAustralian Citizenship/Permanent Resident with unrestricted rights to work in AustraliaNSW Security LicenceFull Drivers Licence (required)Senior leadership experience within security, guarding, protective services, or a similar operational environmentProven success leading geographically dispersed teams and large-scale operationsStrong client management, stakeholder engagement, and relationship-building skillsCommercially astute with experience managing financial and operational performanceSound knowledge of security licensing, WHS, and industrial relations requirementsStrategic and operational leadership capability with a focus on continuous improvementWillingness to travel nationally as required

📌 National Manager - Protective Services (Australia)
🏢 Allan Hall Human Resource Services
📍 Australia