Job title: Customer Service & Bookings Admin – Casual, Work From Home (10–15 hrs/week)

Location: Perth WA (work from home)
Work type: Casual
Classification: Administration & Office Support > Receptionists & Administrative Assistants
Pay: $35 – $40 per hour + super

Key selling points

- Work from home, flexible schedule

- 10–15 hours a week, casual

- $38–$40 per hour + super

Short description
Be the friendly first point of contact for a Perth deck maintenance business. Flexible, work-from-home casual role.

About us

Perth Deck Maintenance is a locally owned business that cleans, sands, oils and repairs timber decks right across Perth. Our small team runs around 5-10 jobs a week, and we pride ourselves on great workmanship and looking after our customers.

About the role

We're looking for an organised, friendly admin to be the first voice our customers hear. You'll turn new enquiries into booked quote visits and keep our job calendar full and running smoothly. This is a casual role of 10 to 15 hours a week, worked from home on hours that suit you, as long as new enquiries get a reply the same business day.

What you'll do

- Reply to website enquiries, emails and phone calls the same business day





- Set up new customers in our job management software (Homeworks)

- Book quote visits for our estimators

- Book accepted jobs into the calendar and confirm them with customers

- Reschedule jobs around the weather and let customers know

- Sort out small customer issues with our team, and pass bigger ones to the owner

- Send a quick end-of-shift update to the owner

About you

- Admin experience in a trade or home services business (essential)

- Warm, clear communication on the phone and in writing

- Confident using job management software and a busy calendar

- Organised and reliable when working on your own

- Your own laptop, smartphone and reliable internet

- Based in Perth preferably

What we offer

- $35 to $40 per hour plus super

- Flexible hours you set around your week

- Work from home

- Full training and a clear guide to the role

- A friendly local team that values good admin

How to apply

Click Apply and send your resume with a few lines on why you'd suit the role. Shortlisted applicants will have a short phone chat and a video interview. We're hiring now, so apply soon.

📌 Customer Service & Bookings Admin (Perth)
🏢 Perth Deck Maintenance
📍 Perth