Since 1991, Solatube has been bringing bright, natural light into homes across Australia and around the world. Our innovative daylighting and ventilation solutions have transformed countless spaces, earning us a beloved reputation among homeowners and industry professionals alike.

The Role : As an Internal Customer Service Sales Representative at Solatube, you will be the primary point of contact for our customers, playing a pivotal role in their journey to brighter homes. We are looking for enthusiastic team players with a passion for sales and customer service in the home improvement and renovation market. Your mission will be to provide exceptional service, recommend the best solutions, and help our customers achieve their daylighting and ventilation dreams.

Key Responsibilities :
Consult with customers to recommend appropriate daylight and ventilation solutions
Generate and follow up on sales quotations, offering options and closing sales
Efficiently manage installation schedules and coordinate with customers and field staff
Provide excellent showroom service and process customer payments
Maintain accurate notes and job photos in the Field Service App




Assist in managing inventory and ensuring timely ordering for installations
Work towards company sales KPIs and contribute to overall growth

What We Offer :
Full training and support to understand our products, systems, and procedures
A cooperative and supportive work workplace
Opportunities for skilled growth and development
Competitive salary and performance-based incentives

Qualifications :
Excellent customer service, communication, and organisational skills
Experience with CRM systems preferred, but not essential
Highly motivated and driven by sales targets
Strong attention to detail and basic financial calculation skills
Some building industry sales experience is beneficial but not essential
Ability to work well both collaboratively and independently
A friendly, dependable, and professional attitude

Job Types : Full-time, Permanent

Pay: $60,000.00 - $80,000.00 per year

Experience :
Working towards sales targets and KPIs: 1 year (preferred)
Sales: 1 year (preferred)

Licence/Certification:
Driver Licence (preferred)

Work Authorisation:
Australia (required)

Work Location: In person

📌 Internal Customer Service Sales Representative Minchinbury (Australia)
🏢 Solatube Australia
📍 Australia