BYD Narellan , proudly a part of Harmony Auto, is at the forefront of the electric vehicle revolution in Australia. Harmony Auto is recognised as the biggest importer of luxury and ultra-luxury vehicles from China, offering unparalleled quality and prestige. Position Summary:

An exciting prospect is available for an experienced Workshop Controller to join a high-performing automotive dealership. This role is ideal for someone who thrives in a fast-paced setting and enjoys balancing workshop operations with exceptional customer service. Key Responsibilities:

Workshop Controller

Distribute job cards to technicians based on skill set, availability, and priorities Monitor job progress, repair quality, and service timelines throughout the day Liaise with Parts team to ensure accurate information and job readiness Provide technical assistance and guidance to technicians as needed Ensure full compliance with health and safety policies and procedures Conduct quality checks and ensure adherence to manufacturer standards Support recruitment,



onboarding and upskilling of technicians Report on technician efficiency, productivity, and workshop KPIs Qualifications:

Education:

Diploma or higher in automotive or a related field. Training:

Received training in maintenance technology, management, etc. Wishlist

Previous experience as a Workshop Controller, Service Advisor, Foreman, or Senior Technician. Excellent customer service and relationship management skills. Solid workshop coordination and planning abilities. Knowledge of dealership management systems such as Pentana, Revolution, ERA, or similar. Ability to manage competing priorities in a busy environment. Strong communication and problem-solving skills. Current driver's licence. Strong analysis, organization, business development and training capabilities Able to handle customer complaints Workshop Location: Gregory Hills You must be eligible to work in Australia Ready to take a giant step in your career? Interstate Candidates are WELCOME.

📌 Workshop Controller Sydney
🏢 Harmony Auto
📍 Sydney