Housekept Cleaning is a fast-growing professional cleaning company servicing residential and Airbnb properties across the South Coast of NSW. We’re looking for a highly organised, proactive Office Administrator / Operations Assistant to support the day-to-day running of the business and work closely with the CEO to keep operations running smoothly.

This is a hands-on role ideal for someone who enjoys variety, problem-solving, and being at the centre of a busy service-based business.

About the Role

You will be responsible for supporting both the operational and administrative functions of the business, including: Administration & Bookkeeping Support
Light bookkeeping
Accounts receivable and payable
Invoicing and payment follow-ups
Assisting with basic reporting and reconciliations

Scheduling & Rostering
Managing daily and weekly cleaning schedules
Rostering staff and handling changes due to leave or call-outs
Coordinating bookings and ensuring jobs are properly assigned

Customer Support
Handling booking requests, changes, and service issues
Providing friendly, qualified support to clients

Employee Support & Operations
Supporting cleaners with daily operational needs




Answering employee queries regarding schedules, jobs, and procedures
Acting as a key point of contact between cleaners and management

Linen & Supplies Management
Ordering and managing linen for Airbnb properties
Tracking linen usage and coordinating drop-offs/pick-ups where required
Ordering and managing cleaning supplies, tools, and equipment
Monitoring stock levels and maintaining inventory

Assistant to the CEO
Providing direct admin and operational support to the CEO
Assisting with projects, process improvements, and business organisation
Helping streamline systems and workflows as the business grows

About You
Highly organised with robust attention to detail
Confident communicating with customers and staff
Comfortable juggling multiple priorities in a rapid-paced environment
Experience in admin, office coordination, or operations (preferred)
Experience in service-based or cleaning businesses is a plus
Positive, solution-focused, and able to work independently

Pay: $60,000.00 per year

Work Location: In person

📌 Administration & Operations Coodinator Housekept Cleaning Nowra (Australia)
🏢 HouseKept
📍 Australia