Customer Service Specialist Melbourne

Customer Service Specialist Melbourne

31 Oct
|
ADAS Solutions Australia
|
Melbourne

31 Oct

ADAS Solutions Australia

Melbourne

ADAS Solutions Australia – Keysborough VIC

Who is ADAS? ADAS Solutions is proudly an Australian-owned and operated business helping the automotive industry stay ahead of evolving vehicle technology. We provide

Advanced Driver Assistance System (ADAS)

calibration and

electric vehicle (EV) solutions

with the aim of supporting the future of safer, smarter vehicles.

What's the role? Our

Keysborough Calibration Centre

is looking for a friendly, organised

Customer Service Specialist

to join the team.

You will act as a central link between our customers, technicians and workshop team, ensuring effective communications, managing bookings and providing updates to keeping schedules on track. You will play a crucial role in delivering a smooth and positive customer experience with your key responsibilities including:

Managing customer enquiries, bookings and quotes

Coordinating technician schedules

Providing transparent and timely job updates

Supporting Site Managers with workflow planning

Maintaining accurate data and administrative records

Is this you? We're seeking a customer-focused individual with:





Experience in customer service, scheduling or service advising (automotive highly regarded)

A confident and qualified phone manner

Strong organisational and problem-solving skills

High accuracy in data entry and administration

The ability to manage multiple priorities in a busy environment

Why join ADAS? Backed by

GPC Asia Pacific , ADAS offers stability, growth and long-term career opportunity. You'll benefit from:

Full-time,

Monday to Friday

(no weekends)

Ongoing training and career development within a national organisation

Employee recognition programs and annual awards

Team member discounts with Repco, NAPA, AMX, Motion Industries and more

Employee Assistance Program (wellbeing, financial and legal support)

Paid volunteer leave and paid parental leave for permanent employees

If you are looking for a role where you can make a genuine impact in a growing automotive technology business, we would love to hear from you.

📌 Customer Service Specialist Melbourne
🏢 ADAS Solutions Australia
📍 Melbourne

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